Our website address is: https://downlore.com. We are committed to protecting your privacy and ensuring your personal information is handled with the highest level of security.
Consent Management
To provide you with a transparent experience and comply with applicable data protection laws, we use a Consent Management Platform (CookieYes) on our website. This tool allows us to obtain and manage your consent for the use of cookies and other tracking technologies. When you interact with our cookie consent banner, this tool records your choice (Accept/Reject/Customize). To function correctly, it collects technical information such as your IP address (anonymized), browser type, and the date and time of your consent. This data is stored solely for the purpose of demonstrating that we have obtained your valid consent, as required by law.
Cookies
We use cookies to improve your browsing experience and analyze site traffic. Cookies are small text files stored on your device that help us understand how you use our site. By using our website, you agree to our use of cookies as outlined in our cookie consent banner. You can manage your preferences or withdraw your consent at any time by clicking on the cookie settings link located at the bottom of our website.
Purchase of Digital Products
When you purchase digital products from Downlore, we collect specific information necessary to fulfill your order, such as your name, email address, and order details. Please note that we do not store your full credit card information on our servers; all payment processing is handled securely by our trusted payment gateways. Your personal data is used exclusively to process your order, deliver your digital product (such as a gift card, game, or software key), and provide necessary customer support. We take the security of your order information seriously and implement industry-standard security measures to protect your purchase data.
Embedded content from other websites
Articles and pages on this site may include embedded content (e.g., videos, images, social media feeds, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
Who we share your data with
We do not sell your personal data. We only share your information with essential third-party service providers who assist us in operating our website and conducting our business, such as payment processing gateways (to process your transactions) and analytics providers (to improve site performance). If you request a password reset, your IP address will be included in the reset email for security purposes.
How long we retain your data
For users that register on our website, we store the personal information they provide in their user profile. Order information and transaction data are retained for as long as necessary to comply with legal, accounting, and tax requirements. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Your data is processed primarily within our secure environment. However, in the course of using analytics or payment processing services, some data may be processed by third-party services which may have servers in different locations. We ensure that these services comply with rigorous data protection standards.
